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PermitGuide

Privacy Policy

Last updated: May 2026

Overview

PermitGuide (“we”, “our”, or “the service”) is committed to protecting your privacy. This policy explains what data we collect when you use PermitGuide, why we collect it, and how it is handled.

PermitGuide does not require you to create an account. No name, email address, or payment information is ever collected.

What We Collect

  • Civic address — the address you enter in Step 1. Used solely to look up your zoning classification from Halifax Regional Municipality's public GIS data (HRM ArcGIS). The address and resulting zoning code are cached in our database to avoid redundant API calls.
  • Project details and result — the project type, dimensions you enter, and the permit determination we return. Stored as an anonymised audit record (no personal identifiers) for service improvement and analytics.
  • Anonymous session ID — a random UUID generated in your browser for the duration of your check. Stored in sessionStorage only; cleared when you close the tab. Never associated with your identity.

What We Do Not Collect

  • Name, email address, phone number, or any other personal identifier
  • Payment information
  • Device fingerprints or cross-site tracking cookies
  • Location data beyond the civic address you enter

Third-Party Services

  • Supabase — our database provider (PostgreSQL hosted on AWS). Stores the zoning cache and anonymised audit records. Data is held in Canada East or US East regions.
  • HRM ArcGIS — Halifax Regional Municipality's public GIS API. Your civic address is sent to this service to retrieve zoning information. HRM's own privacy policy applies to that request.
  • Vercel — our hosting provider. Processes server-side requests and may log standard web server data (IP address, user agent) per Vercel's privacy policy.

Data Retention

Zoning cache entries are retained for 30 days, after which they are refreshed on next access. Anonymised permit check records are retained indefinitely for analytics purposes but contain no personal identifiers.

Your Rights

Under PIPEDA (Canada's federal privacy law), you have the right to access, correct, or request deletion of personal information we hold about you. Because we do not collect personally identifiable information, most requests cannot be fulfilled by identifying your specific records.

For privacy inquiries, contact us at kghinaiya4@gmail.com.

Changes to This Policy

We may update this policy as the service evolves. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the service after changes constitutes acceptance of the updated policy.

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